Wd smartware backsup your files in a folder on the my book drive called \wd. I formatted it with fat32 but i also tried mac formatting and it did not matter. Click advanced view and select the file categories you want to back up. Western digital introduces smarter, more intuitive backup. For backups you did not need to assign a user to it. How to delete backup files in windows 1087 easily 2. The other two problems are specific to the smartware product and should be taken up with wd. I create a selected file back up within the software and it backs up properly. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. Here are some common wd smartware problems reported by users. However, this software is not backing up the changes i have made to existing documents. So if you change a file, or install a new program, your backup will be updated accordingly within 60 minutes.
But with the new windows 10 i get a black window in the lowerright that says the drive does not work. An updated set of drivers may resolve that problem. Is there away to back up also the picture folders in my iphone as. Tips for getting started with the wd my book backup drive. Wd smartware not backing up new files and edited files. I bought the wd mycloud duo with the hopes of having my own big cloud. Wd my cloud setup how to use guide smartware backup. Public, smartware and timemachinebackup for mac backups. I could let the external hard drive just automatically back them up on its own rather than manually doing it the way i currently am. How to back up a windows computer with wd smartware youtube. Its almost as if smartware needed a bit of a kickrefresh to pick up the new user account. Restore lost, damaged or older files to their original location with a just a few clicks. This will start the installation process for the backup software. It should be noted that this smartware software only backs up datadocument files and does not perform systemos level backups.
When i plug my wd passport into my computer or any computer it isnt coming up. If you overwrite or delete a file by mistake, or want to see an earlier version of the file, the wd smartware software has a copy for you. Along those same lines, the device documentation recommends turning on upnp on the router. Download and install the best free apps for backup software on windows, mac, ios, and android from cnet download. Why can i not open my external wd passport hard drive.
Problems with western digital my passport macrumors forums. Smartware will not recognize my passport diagonal design version and my book also diagonal design as target drives. Page 41 the wd smartware software can keep up to 25 older versions of each file. Its the kind that is powered by the usb ports on your computer. If youre running windows 10, please get the wd smartware software for windows 10. It says back up started then about 20 minutes later says backup successful but no new files have been backed up. This utility provides you with all the essential tools you need to recover your computer system should a disaster occur, such as.
The my cloud app makes accessing and sharing from anywhere easy. While part of users say that wd smartware does not back up new filesfolders unless you rename them. I am borrowing a 500gb wd smartware external hd from my friend because i am backing up my computer. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. How to back up a windows computer with wd smartware. The primary purpose of the my passport wireless device is to act as a storage extension for mobile devices. Wd backup actually makes making backing up data a very easy and intuitive job. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Wd smartware is a utility designed for backing up data on west digital wd devices. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. Smartware not backing up new files my book live wd.
By switching to a file backup and including the whole c. In trying to confirm it was backing up i initiated another total back up by mistake, which i let run its course in hopes it would jump start the my book live, but it did not, and i was surprised that the space used on the back up drive went from 7% to 14%. In the for what its worth department, the gfxui file is part of the drivers for your display adapter video card or more likely, video chip on your motherboardin your laptop. Want windows backup software to back up your pc and manage disk space. Every time you save something, its instantly backed up. Whether youre using a my passport, my book or even my cloud, wd smartware. However, even weeks later it does not appeat on mbl. The acronis true image wd edition on the other hand, can clone drives, backup the operating system, applications, settings and all of your data, while also securely wiping any confidential data you no longer need.
Wd smartware not backing up all files in the computer. Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. It is like my back up is frozen until i do a complete uninstallreinstall of the the wd smartware version 2. Youre not able to back up files which are in use with wd smartware. The my cloud app also integrates with other cloud services, providing a centralized location for all. There are better elsewhere and i intend to buy one. Once its all set up, my cloud will appear with three default folders. Your browser does not currently recognize any of the video formats available. Just to clarify, whats the model of your mac, and what operating system are you running. Then, choose edit scheme to choose one scheme to perform backup disk space management. Automatic backup with wd smartware for windows back up the data on all your home computers to a single, reliable place. In it there is another folder with your accounts name, in it a volume folder and after that your files stored and accessible like on your own pc. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system.
Dont use my cloud, connecting wwirelessly via home router. Altogether, weve picked up five viable solutions for you. With data fully protected, now you can start to apply every possible workaround to resolve the slow issue on a wd external drive. This, without access to the wd external drive, is impossible. Wd external hard drive slow transfer rate and unresponsive. To get started, choose the western digital brand youd like help with. I have wd smartware software on the mac, but it does not see any files. Using cabled connection seems to make no difference. Back up not backing up with wd smartware wd community. Wdd smartware doe snot seem to be backing up files. Wd smartware continuous backup not working quick fix. To help us keep you informed of new features and services, remember to. You can choose to back up folders and files, or it can automatically.
While it seems simple, wd worked on it for 18 months. I could use it to stream and backup at the same time no problem. Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. Have rebooted, reset etc but nothing seems to clear it until it decides to eventially just do it. Included wd discovery software 2 makes it easy to back up your photos, videos, and documents to the easystore portable drive. Backing up windows or mac to wd network attached storage nas this article explains how to perform a backup to a my cloud, wd sentinel or my book. Smartware not backing up all user accounts wd software. Thumbnails are then displayed but the first time i delete any files from the cctv folders, all subsequent recordings do not have thumbnails. Wd smartware, external hard drive back up apple community. A basic rule of using a computer is to back up regularly. Download my cloud home and enjoy it on your iphone, ipad, and ipod touch.
The chap hands me a western digital my passport essential gb. Im having a problem now in this version, any new folderfiles created the wd smartware will not backup unless you rename the folderfiles. Connecting the device to a home network ssid also exposes two folders. Wd discovery software can also be used to manage your drive settings like reformatting, led control and more. New filesnot indiviudal documents will show up on the passport under retrieve but when i go to the next step in the process. This is all very good to me, but one annoying thing is that the software creates a folder called wd smartware.
Wd used to have a bunch of different software utilities that did this. Backup in computing means to make a copy of the file in secondary storage which has achieve attribute so as to make data recovery possible in the event of data failure. Articles here introduce best backup strategies as well as reliable backup software or tools like minitool shadowmaker. Message says copying files but two cds added to itunes tonight have not been added to the drive. Read speeds up to 2000mbs to decrease load times and get you into the game faster. It means every file, every program, every setting you have there all backed up and protected. I am running the lateset version of smartware on windows xp, and my 3g mbl is running the latest firmware. I use wd external hard drive as back up for my macbook pro using wd smartware. Fortunately, you can learn how to retrieve files from wd passport in the following contents. I can find it, but i cant open it and view the files. Now i decided to get the 6tb wd my cloud to allow me to add all new computers and smartphones. Backing up without wd smartware backing up without wd smartware windows backup apple time machine if you choose not to use wd smartware software for backing up files to the my book live, you can use windows backup or apple timemachine as an alternative. Wd smartware can only backup files, windows operating system and the applications are not supported.
Cant load music from external hard d apple community. Backing up data is very easy and intuitive job with wd smartware. Copypaste to and from folders, rename, delete even create a public url for files not folders which would be immensely useful instead of sending 20 emails for individual files. In smartware all of these directories are marked for backup and the backup is enabled. Repeat step 1 and step 2, and click back up now to start the backup creation in the manage tab. I also tried removing and reinstalling the software but the problem doesnt solve. In my previous version i nerver encounter this kind of problem. Its 500gb but only backing up around 300gb mostly music and pictures. You can even back up windows computers wirelessly over your wifi network. Wds forum is littered with complaints about thumbnails but they seem to have little interest in doing anything about it. All software is upto date but when i plug in my external hard drive it is now not recognised by my mac. Western digital my passport external drive keeps ejecting. After that, it will keep backing up the changes on your every hour.
Make sure that wd smartware is set to perform a category backup. Tips for getting started with the wd my book backup drive mikes. It does not appear in finder or disk utility but it does show up in system profiler. Wd smartware, on the other hand, is only for windows. Download wd smartware zip file free backup downloads. Wd smartware is a backup software for windows users. On the following screen, you should see the name of your network profile from step 4 of the nikon setup in green highlight, as well as information on signal strength and battery life remaining in your wireless adapter. Back up, your way protect your data via remote backup to another my cloud device. Wd smartware backup alternative for windows 1087 easeus. Import all or selected files on an sd card to your drive. After the update, the smartwarefolder is not visible anymore new android app and webportal, an older.
However when you add files folders, the software will not tick them automatically. Launch wd smartware and select your my passport wireless as the backup destination. The my cloud ex2 ultra devices public folder contains shared music. I have opened the external hd and viewed the files on me imac before and there was maybe about 2 gbs worth of files on it. Wd mycloud is one of our favorite storage to protect your data and to recover your lost files. This feature will work on all wd my cloud devices both new and old, including.
Much like riddla26 said, the wd smartware software creates a folder called wd smartware. After the setting, this software will automatically delete windows image backup windows 10. Able to pick out specific foldersfiles for the automatic backup. Can someone who has used wd smartware explain something to.
Visit our product support website at and choose from these topics. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Wd smartware only takes a file by file copy but not programs or windows operating system. Frequently occurring are file sizes such as 9,117,504 bytes 50% of all these files, 9,6,960 bytes or, as the case may be, 8,919,040 bytes. The wd smartware software worked fine for initial setup and did a fast initial backup of all my documents, my pictures, my music, and my videos to a wd smartware. Click start backup to begin backing up all of files and folders and skip to step 10 on page 29. The pro version of smartware, which is free if you give them your email address, allows you to also backup to dropbox which is arguably one of the more popular cloud services around these days. When i try to retrieve a file using retrieve some files option from the backup, the folders that files reside in do not expand and the files are not accesible. Also the firmware was not so demanding on the unit and user friendly. Click here to visit our frequently asked questions about html5.
Wd my cloud can now auto backup photos and videos iphone. Do you suggest i change this or not store them manually like this on my external hard drive. My passport ultra not backing up new files wd portable. There should be all the files and folders youve assigned to be backed up, from the certain drive. Wd smartware will not allow me to retrieve all files wd.
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